After-sales

Who services it in Oman?

The biggest barrier to buying a Chinese EV in the Gulf is not range or price — it is parts, warranty, and who stands behind them. This table answers that for every brand in the catalogue, for your market. The agents are derived from the same registry the dealership pages render from, so the two cannot disagree.

16brands with an agent here
27agent in the Gulf, not here
5parallel import, no agent
14brands with no agent on record
BrandSupport in your marketAgentVehicle warrantyBattery warranty
AudiOfficial agent in your marketPremium Motors (Alfardan Group)3 years8 years
BMWOfficial agent in your marketAl Jenaibi International3 years8 years
BYDOfficial agent in your marketSaud Bahwan Group6 years or 150,000 km8 years or 150,000 km
CadillacOfficial agent in your marketOman Trading Establishment (OTE)3 years8 years
ChevroletOfficial agent in your marketOman Trading Establishment (OTE)3 years8 years
DeepalOfficial agent in your marketArabian Gulf Automobiles (AGAE)Not publishedNot published
GAC HYPTECOfficial agent in your marketGargash Motors8 years or 160,000 km8 years or 200,000 km
GeelyOfficial agent in your marketTowell Auto Centre7 years or 250,000 kmNot published
GMCOfficial agent in your marketOman Trading Establishment (OTE)3 years8 years
HongqiOfficial agent in your marketMHD ACERENot publishedNot published
HyundaiOfficial agent in your marketOTE Group5 years8 years
KiaOfficial agent in your marketReliable International Automotive7 years8 years
LexusOfficial agent in your marketSaud Bahwan Group5 years10 years
Mercedes-BenzOfficial agent in your marketZawawi Trading Company3 years10 years
MGOfficial agent in your marketMohsin Haider Darwish (MHD)Not published8 years or 200,000 km
VolvoOfficial agent in your marketOMASCO3 years8 years
AITOAgent in the Gulf, not in your marketUAENot publishedNot published
ChanganAgent in the Gulf, not in your marketKuwait, Bahrain, JordanNot publishedNot published
CheryAgent in the Gulf, not in your marketEgypt, Saudi Arabia, UAE, JordanNot publishedNot published
DenzaAgent in the Gulf, not in your marketSaudi Arabia, UAENot publishedNot published
DongfengAgent in the Gulf, not in your marketJordanNot publishedNot published
ExeedAgent in the Gulf, not in your marketSaudi Arabia, UAENot publishedNot published
FordAgent in the Gulf, not in your marketSaudi Arabia3 years8 years
HavalAgent in the Gulf, not in your marketKuwait, Saudi Arabia, JordanNot publishedNot published
IM MotorsAgent in the Gulf, not in your marketUAE, JordanNot publishedNot published
JaecooAgent in the Gulf, not in your marketKuwait, UAE6 years or 250,000 kmNot published
JetourAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, QatarNot publishedNot published
LeapmotorAgent in the Gulf, not in your marketJordanNot publishedNot published
LotusAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, BahrainNot publishedNot published
LucidAgent in the Gulf, not in your marketSaudi Arabia, UAE4 years8 years
MHEROAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, QatarNot publishedNot published
NIOAgent in the Gulf, not in your marketUAENot publishedNot published
NissanAgent in the Gulf, not in your marketEgypt5 years8 years
OmodaAgent in the Gulf, not in your marketSaudi Arabia, UAE6 years or 250,000 kmNot published
PolestarAgent in the Gulf, not in your marketKuwait, UAE3 years8 years
PorscheAgent in the Gulf, not in your marketKuwait3 years8 years
ROXAgent in the Gulf, not in your marketKuwait, UAENot publishedNot published
smartAgent in the Gulf, not in your marketSaudi Arabia, UAE, JordanNot publishedNot published
TeslaAgent in the Gulf, not in your marketSaudi Arabia, UAE, Qatar, Jordan4 years8 years
VolkswagenAgent in the Gulf, not in your marketSaudi Arabia, Jordan3 years8 years
VoyahAgent in the Gulf, not in your marketKuwait, Saudi Arabia, UAE, QatarNot publishedNot published
XPengAgent in the Gulf, not in your marketUAE, Qatar, Bahrain, JordanNot publishedNot published
ZeekrAgent in the Gulf, not in your marketEgypt, Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, JordanNot publishedNot published
AvatrNo agent on record with us—Not publishedNot published
FangchengbaoNo agent on record with us—Not publishedNot published
GenesisNo agent on record with us—5 years8 years
GeometryNo agent on record with us—Not publishedNot published
iCarNo agent on record with us—Not publishedNot published
Li AutoNo agent on record with us—Not publishedNot published
Lynk & CoNo agent on record with us—Not publishedNot published
MaseratiNo agent on record with us—Not publishedNot published
ORANo agent on record with us—Not publishedNot published
RiddaraNo agent on record with us—Not publishedNot published
Rolls-RoyceNo agent on record with us—Not publishedNot published
SkyworthNo agent on record with us—Not publishedNot published
VinFastNo agent on record with us—Not publishedNot published
XiaomiNo agent on record with us—Not publishedNot published
LuxeedParallel import — no agent—No factory warrantyNo factory warranty
MAEXTROParallel import — no agent—No factory warrantyNo factory warranty
StelatoParallel import — no agent—No factory warrantyNo factory warranty
TankParallel import — no agent—No factory warrantyNo factory warranty
WEYParallel import — no agent—No factory warrantyNo factory warranty

“Not published” means we could not find terms stated by the maker or its Gulf agent. It does not mean the car has no warranty, and we will not print an unpublished figure — that is precisely the number a buyer would plan around.

There is deliberately no “average parts wait” column: nobody publishes it and we have not measured it. The only thing that could fill it is owners' own experience — which is what the owner-numbers work is building.